Five Enablers for a New Phase of Behavioral Science
Writing reports and setting goals is the easy part. Turning those goals into practice is much tougher; as behavioral scientists know, there is often a gap between intention and action.
Michael Hallsworth is managing director, North America at the Behavioural Insights Team (BIT), a social-purpose company that was created as the first government institution dedicated to applying behavioral sciences to policy. He is a co-author of the forthcoming book, Behavioral Insights (with Elspeth Kirkman).
Writing reports and setting goals is the easy part. Turning those goals into practice is much tougher; as behavioral scientists know, there is often a gap between intention and action.
There’s much to be gained by broadening out from designing choice architecture with little input from those who use it. But we need to change the way we talk about the options.
If behavioral science is baked into the core structures of the organization, then it will continue to produce benefits, regardless of the leadership’s decorative preferences.
The term “irrationality” may encourage overconfidence that prevents behavioral scientists from looking more deeply into what’s driving behavior.
A recent pair of articles offer wildly different verdicts on nudges, and show how we urgently need a new kind of debate.
The behavioral insights approach to design has often been top-down. A priority moving forward should be to incorporate more reflexive, dynamic, and nuanced forms of behavioral change. One promising way of doing so is to adapt principles from human centered design.
In addition to creating a COVID-19 vaccine, we need a major push to understand how people will react to it. Here are the questions we need to ask now to get ahead of the potential behavioral challenges.
How can behavioral science help us take advantage of one of the most effective measures to prevent the spread of viruses?
Fairy tales exemplify behavioral science in action (even if it’s unintentional), illustrating the power stories have to influence our thoughts and behavior.
Literature can open up a wider range of examples that illustrate core behavioral science principles.