Record Numbers of Americans Recognize Racism as a Problem. What Could the Solution Be Like?
We do not have to wait to fully understand the racism problem before we begin to think about what an authentically inclusive solution could look like.
Heather Caruso
Heather Caruso is faculty member and assistant dean for equity, diversity and inclusion at the UCLA Anderson School of Management. Starting out as an engineer and executive in a multinational Silicon Valley startup, she observed several fascinating ways in which interpersonal problems in diverse firms derailed even the most talented teams and employees, while effective collaboration raised workforce contributions to new heights. To help organizations—especially those with diverse workforces—to achieve the latter benefits, she left her position as Director of Engineering to do her A.M. in Social Psychology and her Ph.D. in Organizational Behavior—Social Psychology, both at Harvard. Applying her expertise in these behavioral science disciplines to organizational challenges, she helps current and emerging leaders around the globe to better facilitate communication, inclusion, and effective collaboration across boundaries.