How to Rescue an Overloaded Organization
Many leaders mistakenly believe that their organizations thrive under constant pressure. But overloaded systems are broken systems—to fix them, we must learn our way to the right amount of work.
Nelson P. Repenning
Nelson P. Repenning is the School of Management Distinguished Professor at the MIT Sloan School of Management and the director of MIT’s Leadership Center. He is coauthor of There’s Got to Be a Better Way (with Donald C. Kieffer).