What It Takes to Make Good Decisions: Judgment, Not Calculation
The real work in deciding is not in the calculation, but all the thinking that surrounds it.
The real work in deciding is not in the calculation, but all the thinking that surrounds it.
A half century of research on how people make decisions has shown that rational choice theory fails to describe how people do choose. Nevertheless, it has remained at the center of things, as the normative answer to questions about how people should choose.
The current political moment makes equity-grounded research harder. But that’s precisely the reason we need to keep doing it.
The theory that underpins much of decision-making science falls short as a way to think about how we actually make decisions and how decisions should be made.
What if organizations decided to treat their entire hiring process (not just who they hire), as a competitive advantage rather than a wearisome chore?
For reasons I can’t fully explain, people’s failure to return their carts bothers me more than it probably should. But then I realized I can do something about it.