What It’s Like to Be…a Massage Therapist

Choreographing massages to Mozart, enforcing cancellation policies with beloved clients, and shutting down callers seeking “undraped sessions” with Allissa Haines, a massage therapist. What made her cry in her car after one particular house call? And what is “effleurage”?

In this episode, Dan recommended The Work of Art by Adam Moss, a book about how artists make their work. Check it out here.

View the episode transcript

About What It’s Like to Be…
In each episode of What It’s Like to Be…, bestselling author Dan Heath speaks with someone about what it’s like to walk in their (work) shoes. Behavioral Scientist serves as a distribution partner with episodes released every other week. Learn more about the podcast’s mission of “slow curiosity” here, and head here to get Dan’s reflections on how the mission is going after a year of conversations.


The “Massage Therapist” episode of What It’s Like To Be… featured Allissa Haines. It was produced and edited by Matt Purdy. Copyright © 2025 by Dan Heath. All rights reserved.