Building Better Community Colleges through Behavioral Science
Students at community college face unique challenges but, too often, are less supported. New research suggests that behavioral science can narrow the gap.
Commentary
How My Mother Overcomes the “Mother of All Biases”
My mother has opinions. Lots of them. Strong ones. These beliefs are decreed with the force of gospel to all comers.
The Benefits of Admitting When You Don’t Know
We all might be a bit better off by learning to say “I disagree with myself” every now and then.
Racism in Customer Service
To date, researchers have primarily focused on discrimination as a binary outcome: It happened or it did not. But customer service is complex and nuanced.
How to Identify Talent: Five Lessons from the NFL Draft
If there is one consistent yet underappreciated principle for making good hires, it’s that process beats technology.
What’s True, and Fake, About the Facebook Effect
Is Facebook responsible for what people think and feel about politics?