What We Learned By Failing to Make Work Better for Female Staff
Trainings to remove bias are mostly ineffective, and can even backfire. What, then, is the way forward?
Trainings to remove bias are mostly ineffective, and can even backfire. What, then, is the way forward?
Research on the “decoy effect” reveals one way bias sneaks into hiring decisions. It also suggests a solution.
The political events of the last few years haven’t exactly put truth and politics on better terms.
My mother has opinions. Lots of them. Strong ones. These beliefs are decreed with the force of gospel to all comers.
To date, researchers have primarily focused on discrimination as a binary outcome: It happened or it did not. But customer service is complex and nuanced.
Despite widespread recognition that diversity in the workplace yields tangible benefits, the long-promised diversity revolution has stalled.
Our tendency to prefer round numbers has been observed in stock prices, tips in restaurants, and how much gas we put in our cars. Why are we drawn to round numbers?
Seconds left on the clock and a decision to make: Do you kick a field and head to overtime or risk a two-point conversion for the immediate win?
In the cascade of sexual-harassment allegations now coming to light, a central question has emerged: Why did so few speak up before?
To tie a bow on all the interesting and important work that came across our desks in 2017, our editorial team got together and compiled a list of our personal favorites.