What It’s Like to Be…a Hair Stylist

Cutting to accentuate the client’s eyes and ears, plotting to tame Einstein’s hair, and riding the ups and downs of entrepreneurship with Ona Diaz-Santin, a hair stylist and owner of 5 Salon & Spa in New Jersey. What’s the most irritating way a client can respond to a haircut? And why was she christened “The Hair Saint”?

View the episode transcript

About What It’s Like to Be…
In each episode of What It’s Like to Be…, bestselling author Dan Heath speaks with someone about what it’s like to walk in their (work) shoes. Behavioral Scientist serves as a distribution partner with episodes released every other week. Learn more about the podcast’s mission of “slow curiosity” here.


The “Hair Stylist” episode of What It’s Like To Be… featured Ona Diaz-Santin. It was produced and edited by Matt Purdy. Copyright © 2024 by Dan Heath. All rights reserved.