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What It’s Like to Be…a Car Mechanic

Cracking automotive mysteries one diagnostic code at a time, mastering the art of quoting complicated repairs, and playing the “what kind of noise is it?” guessing game with Justin Snodgrass, a car mechanic who owns his own shop.

What It’s Like to Be…a Pharmacy Tech

Counting out pills in fives, working with million-dollar drugs, and ensuring the right medication in the right dose gets delivered at the right moment with Rose Davin, a pharmacy technician.

What It’s Like to Be…a Deli Owner

Boiling briskets for five hours, escorting obnoxious customers to the door, and preserving the ritual of saying “hello” with Steven Peljovich, who runs Michael’s Deli in Boston.