What It’s Like to Be…an Executive Chef
Butchering whole alligators, costing out every plate down to the garnish, and perfecting grilled sweetbreads with Cindy Wolf, an executive chef.
Butchering whole alligators, costing out every plate down to the garnish, and perfecting grilled sweetbreads with Cindy Wolf, an executive chef.
Writing for the ear rather than the eye, racing to meet teleprompter deadlines, and recasting lost memories as timeless advice with Stephen Krupin, a speechwriter.
Many leaders mistakenly believe that their organizations thrive under constant pressure. But overloaded systems are broken systems—to fix them, we must learn our way to the right amount of work.
Crafting floral masterpieces that disappear within hours, dealing with the eccentricities of wealthy clients, and making 3am runs to the flower market with Paul Hawkins, a floral decorator in England.
Cracking automotive mysteries one diagnostic code at a time, mastering the art of quoting complicated repairs, and playing the “what kind of noise is it?” guessing game with Justin Snodgrass, a car mechanic who owns his own shop.
AI promises to help us get more done in less time. It’s an opportunity to reverse the trend of American overwork, but powerful structural factors stand in the way.
Counting out pills in fives, working with million-dollar drugs, and ensuring the right medication in the right dose gets delivered at the right moment with Rose Davin, a pharmacy technician.
Forecasting what a business will earn and spend, allocating resources among teams clamoring for more, and practicing professional skepticism without killing the vibe with Steve Love, a chief financial officer.
Boiling briskets for five hours, escorting obnoxious customers to the door, and preserving the ritual of saying “hello” with Steven Peljovich, who runs Michael’s Deli in Boston.
Choreographing massages to Mozart, enforcing cancellation policies with beloved clients, and shutting down callers seeking “undraped sessions” with Allissa Haines, a massage therapist.