Why, really, shouldn’t milk be pink? Curiosity and insistence on questioning the status quo are among the qualities that separate the people who can’t wait to get to work from the ones who count the minutes until they can leave.
Can remote teams achieve the productivity of the office and still allow the convenience of working at home?
Research on the “decoy effect” reveals one way bias sneaks into hiring decisions. It also suggests a solution.
To date, researchers have primarily focused on discrimination as a binary outcome: It happened or it did not. But customer service is complex and nuanced.
If there is one consistent yet underappreciated principle for making good hires, it’s that process beats technology.
A quick look into the lives of hourly workers (almost 60 percent of the workforce) reveals that there is a lot of financial unhappiness buried in people’s work schedule.
Despite widespread recognition that diversity in the workplace yields tangible benefits, the long-promised diversity revolution has stalled.
We are temporal creatures. We live in a temporal environment—we’re always moving through time. Being awake to those forces can help us work smarter and live better.
Understanding human behavior is essential for designing human-computer interfaces. But there’s more to it than that: Understanding how people interact with computer interfaces can help us understand human behavior in general.
The prospect of A.I.-augmented workers is both promising and unsettling: How can employees and firms ensure that they get the benefits of A.I. without erasing uniquely human strengths?
